Second time in a row that Lou’s failed. I ordered a large shrimp fried rice and they delivered a small.
Food was good but they delivered 2 chicken fried rice dishes instead of 1 chicken and 1 shrimp, as ordered. It’s a little upsetting because Lou’s has never messed up an order in the past 8 years.
This place seems to miss my special instructions often when I ask for cutlery or chopsticks. Most places include automatically but you’ll have to call if you want that here.
The food is good but I can’t understand how they never read the special instructions. I ask for chopsticks and they rarely include and they don’t include napkins or forks or any Togo type items.
We didn't receive our eggrolls but had more than enough food anyway. All very delicious! Kids loved their first ever scallion pancake.
All of the food was very delicious. However, the driver took a little longer than I would have expected and the communication was lacking in being proactive as to when delivery should be. BeyondMenu was good in that when I contacted them, they followed up with a call within minutes to tell me the driver should be arriving shortly and he did. An estimate of the delivery would have helped with managing my expectations and an improvement for them in the future. Thanks!
Great experience ordering, prompt delivery. But the dishes didn't have any Chinese veggies...mostly green peppers which happens to be my least favorite pepper & does not belong in a spicy shrimp dish (which had a total of FOUR pieces of shrimp....the rest of the box was almost entirely green pepper. The other dish, cashew chicken, was almost all green pepper and barely any cashews. The hot & sour soup was very good. As it turns out...no green peppers! Seriously....just stop using green peppers. If you want green how about some peapods?
Love it!!! The best Chinese in Oak Park!!
It's always great...
Only problem: I requested that the food not arrive prior to 6:45 p.m. It arrived at 6:20. :(
Customer service was good, but it took awhile on this order. Usually takes 10 min. Was more like 15-20 this time. Still love and will recommend tho.
Food arrived on time, it was hot, and it was DELICIOUS!!!
Fast and delicious! Great prices too! Will definitely make this my favorite lunch spot in Oak Park!
Delicious food and great price!!!
We have been eating at Luo's Peking for close to 20 years. The food is always very good and is our favorite Chinese in Oak Park.
The food was great and arrived within an hour. It would be nice if the confirmation email estimated the time of arrival for the food. When I called the restaurant, I didn't understand the person and they answered my question and hung up without giving me a chance to respond. I finally pieced it all together and figured out that they would arrive within 45-60 minutes.
Would be helpful if the app provided an estimated arrival time or had a tracking ability.
I'm pleased with online ordering process, and the food was excellent. My only issue is not enough shrimp in my order.
Always great food and quick delivery.
Great food as always. Worth the bit of a wait :)
great app and great service from my favorite Chinese restaurant!!
Any questions please call us.
Luo's Peking House
113 N Marion St, Oak Park, IL 60301
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